home
| baby | older children | shirts and blouses | faqs
 

 

FAQ

Q How can I order the clothes?
A We only accept orders on one of the telephone lines.
   
Q How can I pay for the clothes?
A We accept most credit/debit cards or cash, sent by registered post.
   
Q When can I expect to receive my order?
A On receipt of payment by first class post.
   
Q Do you offer next day delivery?
A Yes, at an additional cost.
   
Q How much will postage and packaging be?
A P&P is £1.00 per garment. For multiple orders we would recommend special delivery (next day) at a cost of £6.00 – signature required.
   
Q Do you offer refunds and/or exchanges?
A Yes. Please call order line within 7 days of receipt of your order.
   
Q Can I buy the clothes other than through small company e.g. in the shops?
A The clothes are exclusive to small company and can only be ordered directly through us.
   
Q Are all the clothes machine washable?
A All garments are 100% cotton and can be washed at 40° c. Separate dark colours.
   
Q Where are the clothes manufactured?
A All the fabrics and clothes are made in England.
   
Q Do you provide a gift wrapping service?
A By special request – please discuss when ordering.

 

 

 

 

 

  Sarah: 015242 71231           Sally: 07767 821 756
Email:
info@smallcompanyonline.co.uk